Quality Fuels and Service...Since 1882
(607) 746-2224
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- Fuel Price Plan FAQs
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Service Plans
C.E. Kiff offers three levels of heating system service coverage to our customers.
Ready To Sign Up! Give us a call at 607-746-2224 and we will be glad to discuss a Service Plan with you.
Gold Plan $449.99
- Annual Tune-Up and Inspection
- 24-Hour Priority Emergency Service October 1st – April 30th
- 100% Labor and Parts Coverage on Listed Repairs
- 20% Discount on Labor and Parts for Non-Listed Repairs*
- Supplemental Plans Available
Silver Plan $439.99
- Annual Tune-Up and Inspection
- 24-Hour Priority Emergency Service October 1st – April 30th
- 100% Labor Coverage and 20% Parts Coverage on Listed Repairs
- 20% Discount on Labor and Parts for Non-Listed Repairs*
- Supplemental Plans Available
Bronze Plan $269.99
- Annual Tune-Up and Inspection
- 24-Hour Priority Emergency Service October 1st – April 30th
- 20% Discount on Labor And Parts *
*Discount/coverage doesn’t apply to replacement or installation of boilers, furnaces, A/C systems, fuel storage tanks or hot water heaters.
Zone Coverage available with the Gold and Silver Plans for Only $99.99 per additional zone.
Components/Repairs Covered Under Service Plans
- Oil Burner Motor
- Fan
- Pump Coupling
- Nozzle
- Pump Strainer
- Cartridge Filter
- Oil Pump
- Electrodes
- Ignition Transformer
- Oil Burner Nozzle Line
- Oil Burner Flame Retention Head
- Oil Burner Delayed Oil Solenoid Valve
- Oil Burner Gaskets
- Cad Cell Eye and Primary Relay Control
- Flue Pipe and Draft Regulator
- Emergency Shut-Off Switch
- Standard Heat Only Thermostat**
- Aquastat Control (Hot Water Systems)
- Pressure and Temperature Gauge (Hot Water Systems)
- Auto Air Vents* (Hot Water Systems)
- Circulator Standard 007 (Heating Purposes)
- Zone Valve** (Hot Water Systems)
- Pressure Reducing Valve/ Autofeed Valve (Hot Water Systems)
- Pressure Relief Valve / Temperature Relief Valve** (Hot Water Systems)
- Expansion Tank** (Bladder Type Only) (Hot Water Systems)
- Steam Gauge Glass and Packing (Steam Systems)
- Electronic Low Water Cutoffs
- Electronic Water Feeders (Not Mechanical) (Hot Water and Steam Systems)
- Blower Motor and Belt (Hot Air Systems)
**One per year per plan unless additional zone(s) coverage is purchased
Common Repairs NOT Covered By Service Plans, Including But Not Limited To:
- Service calls due to switches being off
- Thermostats malfunctioning/not programmed or Bad batteries
- Blown fuses, tripped breakers, or manual resets not being checked
- Service calls due to customer’s negligence
- Service repairs relating to the plumbing on a hot water or steam boiler
- Repairs for radiators, baseboards, flow valves, and steam manual feeders
- Frozen oil lines or water/sludge in fuel tank and related piping
- Chimneys, power vents, fresh air intakes, and direct vents
- Blower bearings, shafts, pulleys on hot air systems
- Boiler antifreeze that is replenished due to a repair or loss of strength over time
Terms and Conditions
1. Under this agreement, C.E. Kiff Inc. will deliver the quantities of fuel at a price per gallon as agreed upon in the Fuel Price Plan within sign up dates and plan expiration date. Deliveries will be made only to that address, for that fuel type, and to that customer.
2. Customer agrees to automatic fuel delivery beginning at time of sign up. If fuel is delivered in excess of the Fuel Price Plan gallons, the additional gallons will be priced at the current retail price that day of delivery. Automatic delivery will continue after plan gallons are delivered until written delivery suspension notice from the customer is given to C.E. Kiff, Inc.
3. C.E. Kiff Inc. will be the customer’s exclusive fuel supplier during this plan. If at any time during the Fuel Price Plan C.E. Kiff Inc. is no longer the customer’s exclusive fuel supplier or the customer suspends automatic fuel delivery the Fuel Price Plan will be null and void and all Fuel Price Plan monies will be forfeited at that time and not available for refund or future use. Customer will be subject to an early termination fee based upon the contract amount.
4. If a credit balance exists after plan expiration date the credit balance will carry forward and remain as a dollar credit on the account. No refunds will be issued, credit balances may be for future purchases of fuels or services. CAP Price Prepay and CAP Price Budget Fuel Plan gallons will have an additional per gallon fee, non-refundable, due at signing. *Budget CAP price fee payments will be included in the monthly budget payment.
5. Payment for Fuel Price Plan must be made at the time of sign up in order to secure the quoted rates. *Budget Plans – First payment due at time of sign up. Monthly payments thereafter are due on or before the 15th of each month. If budget payment is not received by date due or monthly payments are not kept current, C.E. Kiff, Inc. reserves the right to terminate the customer’s Fuel Price Plan, suspend automatic fuel delivery, and any future fuel delivered will be billed at the current retail price. No refunds will be given.
6. If payment is not accompanied by a signed Fuel Price Plan, payment will serve as written consent to enroll customer in the apparent Fuel Price Plan that may have been verbally discussed between C.E. Kiff Inc. and customer.
7. C.E. Kiff Inc. reserves the right to cancel or adjust the price per gallon of any program to coincide with the date on which the payment/Fuel Price Plan is received if the quoted price is no longer available.
8. If a customer requests a delivery prior to the automatic delivery date scheduled by C.E. Kiff Inc., customer will be subject to certain delivery surcharges: $125.00 delivery charge if after normal business hours, $75.00 off-route delivery charge if during normal business hours, $25 delivery charge if delivery is less than 150 gallons (minimum delivery quantity). All surcharges are taxable.
9. ast due Balances must be paid in full prior to beginning a Fuel Price Plan.
10. Customer will hold C.E. Kiff Inc. harmless in the event property is damaged while making a delivery. In no way will C.E. Kiff Inc. be held responsible for damages directly or indirectly related to a fuel delivery being made, including but not limited to driveway / sidewalk damage, siding discoloration, landscaping. Customer understands that fuel storage tank and related piping and fittings are customer’s property and they are fully responsible for proper maintenance and / or replacement. Customer agrees C.E. Kiff Inc. will be held harmless in the event a fuel storage tank and or related piping and fittings fail and a fuel release occurs whether directly or indirectly as a result of a fuel delivery.
11. Customer understands that it is their responsibility to have driveway maintained so deliveries can occur at any given time. Tanks and related piping will be accessible for delivery at all times. C.E. Kiff Inc. reserves the right to deny delivery for any reason deemed unreasonable, unsafe or in violation to regulations relating to fuel delivery. Customer agrees to hold C.E. Kiff Inc. harmless in the event a delivery is not made due to such stated conditions or any reason deemed unsafe or an environmental hazard. C.E. Kiff Inc. will not be held responsible for any freeze up loss for any reason. C.E. Kiff Inc. reserves the right to cancel Fuel Price Plan with or without a refund in the event such conditions make it unsafe or impossible to deliver fuel.
12. This plan may be canceled by C.E. Kiff Inc. if C.E. Kiff Inc. is unable to perform this program due to events beyond its control including but not limited to acts of God, unusually severe weather conditions, war, acts of terrorism, riots, labor unrest or the failure of its suppliers to provide fuel at the program prices and or quantities. If this plan is canceled by C.E. Kiff Inc. due to events beyond its control, any credit balance may be refunded to customer and Fuel Price Plan will be cancelled.
13. Standard C.E. Kiff Inc. customer account terms, conditions, and policies also apply. 8.1.15 - Pricing Plans