Q. How do I sign up for a Fuel Price Plan?
A. To sign up you need to fill out a Fuel Price Agreement Form and return it to C.E. Kiff promptly with payment. We accept: Check, Cash, Credit Card (we do not accept American Express).
Q. When is the latest that I can sign up for a Fuel Price Plan?
A. September 9, 2011 is the last day that you can sign up for a 2011-2012 Fuel Price Plan.
Q. How long is my Fuel Price Plan Price in effect?
A. Your fuel will be delivered to you at the plan price until your plan gallons are delivered in full or upon the expiration date of July 31, 2012.
Q. If I have a credit balance on my account after July 31, 2012 will I lose my money?
A. NO YOU WILL NOT LOSE YOUR MONEY. Your credit balance will remain on your account for future fuel or service purchases.
Q. Will automatic fuel delivery stop when my Fuel Price Plan gallons are used up?
A. No, automatic fuel delivery will continue unless you instruct C.E. Kiff, in writing, to suspend deliveries.
Q. If I use all of my Fuel Price Plan gallons, what will the additional gallons price be?
A. After your Fuel Price Plan gallons are used up any additional gallons will be priced to you at the current market price on the day of delivery.
Q. How many gallons of fuel should I sign up for?
A. It is a good idea to sign up for at least as many gallons as you used the year before and you may want to increase that amount by 10% to cover a late spring delivery when the prices usually are the highest and many times customers are running out of Fuel Price Plan gallons.
Q. Why do the Capped Price Plans charge an additional Cap Fee?
A. The Cap fee is a type of insurance premium that you pay so that you are not “locked” into a price so if the market price drops so will your price, and it also sets a cap (maximum) price that you will not pay above if the market should go up. Standard fixed price plans do not have this added feature and therefore do not have the additional fee or ability to float with the market prices.
Q. To buy my fuel from C.E. Kiff do I have to sign up for a Fuel Price Plan?
A. No you do not have to sign up for a Fuel Price Plan to buy your fuel from us. We deliver fuels year round to customers at that day’s market price. We offer Fuel Price Plans as an option so that you can be sure of a price that you will pay to heat your home for next winter.
Please contact our office if you have additional questions or concerns.
Please see the Fuel Pricing Plans Terms and Conditions and Fuel Pricing Plans 101 for additional info!
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